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もちろん、資格試験を審査するとき、非公開にすることはできません。テストCSA認定に関連する新しいポリシーと情報に注意する必要があります。ユーザーの便宜を図るため、ホームページでCSAテスト資料を更新し、資格試験に関連する情報をタイムリーに更新します。年次認定試験は、内容はほぼ同じですが、各年のポリシーとして、対応する試験パターンのグレーディング基準とホットスポットが変更されます。CSAテスト準備は、ユーザーが最短時間で合格するのに役立ちます。試験。

ServiceNow CSA試験は、ITサービス管理分野でキャリアアップを目指すITプロフェッショナルにとって貴重な資格です。この認定は世界中の組織によって認められており、ServiceNow管理における候補者の専門知識を証明するものです。この試験に合格することで、候補者は卓越性への取り組みと、ServiceNowプラットフォームを効果的に管理および構成する能力を示すことができます。

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CSA最新知識、CSA資格認定

IT業界での大手会社として、ServiceNowは認証を通して専門家の標準を確認しました。認証を取得した専門家たちの給料は普通の専門家たちに比べて高いです。だから、CSA試験の認証はIT業界でのあなたにとって重要です。この認証がありましたら、あなたはもっと輝かしい未来を迎えることができます。CSA問題集の重要性が言うまでもなく、CSA問題集の選択も大切です。我々の問題集を利用して、試験に合格することができます。

ServiceNow CSA（Certified System Administrator）試験は、ServiceNowシステム管理者のスキルと知識を検証する認定資格です。この試験は、ServiceNowインスタンスの実装と管理を担当するプロフェッショナルを対象に設計されており、候補者のServiceNowプラットフォームの設定、管理、および維持能力を試験します。

ServiceNow Certified System Administrator 認定 CSA 試験問題 (Q79-Q84):

質問 # 79
Which icon would you double click, to expand and collapse the list of all Applications and Modules?

• A. Star
• B. Funnel
• C. Application
• D. Clock

正解：C

解説：
Reference: https://docs.servicenow.com/bundle/rome-platform-user-interface/page/administer/navigation-and- ui/task/ui16-navigator-tasks.html

質問 # 80
Which type of tables may be extended by other tables, but do not extend another table?

• A. Custom Tables
• B. Base Tables
• C. Core Tables
• D. Extended Tables

正解：B

解説：
InServiceNow, tables are structured in a hierarchical format wheresome tables can extend others, inheriting fields and properties. However, there are specific tables thatdo not extend any other table but can be extended-these are known asBase Tables.
Base Tables:
ABase Tableis a table thatdoes not extend another tablebutcan be extended by other tables.
It serves as afoundationfor creating new tables.
Example:
Task Table (task)- TheIncident, Problem, and Change tablesextend from the Task table.
Configuration Item Table (cmdb_ci)- Used as a base for various CI types.
Core Tables:
Core Tablesare thestandard tablesprovided by ServiceNow.
Theycan be base tables or extended tablesdepending on their role.
Example:
Task (task)andUser (sys_user)are core tables, but onlysome core tables are base tables.
Extended Tables:
Extended Tablesare tables thatinherit fields and functionalityfrom aparent table.
Example:
Incident (incident)extends fromTask (task).
Custom Tables:
Custom Tablesare tables thatdevelopers create for specific business needs.
They may or may not extend another table depending on their design.
Understanding Table Types in ServiceNow
Why Answer "A" is Correct:##"Base Tables" are tables that may be extended by other tables but do not extend another table.
These tablesdo not inherit fieldsfrom any other table.
They provide thefoundation for extensions, making them the top-level tables in ServiceNow's data hierarchy.
Example: TheTask tableis a base table because it does not extend another table but serves as the foundation for many other tables (e.g., Incident, Problem, Change).
Why the Other Answers Are Incorrect:B. "Core Tables"
IncorrectbecauseCore Tables are standard ServiceNow tables, but theycan be either base or extended tables.
Not all core tables follow the definition of a base table.
C: "Extended Tables"
Incorrectbecause extended tablesinherit fields from parent tables, meaning theydo extend another table.
Example: TheIncident table extends from the Task table, making it anextended table.
D: "Custom Tables"
IncorrectbecauseCustom Tablescan beeither base or extended tablesdepending on how they are created.
If a developer chooses to extend an existing table, then it isnot a base table.
ServiceNow CSA Study Guide - Data Schema & Tables
ServiceNow Docs: Table Hierarchy & Extensions(ServiceNow Documentation) ServiceNow Data Model Overview (Base Tables & Extended Tables) References from the Certified System Administrator (CSA) Documentation:

質問 # 81
ServiceNow contains a resource which provides the following:
A standard and shared set of service related definitions across ServiceNow products and platform that will enable and support true service level reporting.
A CMDB framework across our products and platform that will enable and support multiple configuration strategies.
What resource do these statements describe?

• A. Information Technology Infrastructure Library (ITIL)
• B. Configuration Management Database (CMDB)
• C. Information Technology Service Management (ITSM)
• D. Common Services Data Model (CSDM)

正解：D

解説：
TheCommon Services Data Model (CSDM)is a standardized framework within ServiceNow that provides a shared set of service-related definitions across ServiceNow products and the platform. It ensures consistency inservice reporting, CMDB structure, and configuration strategies, enabling organizations to achieve awell- structured, scalable, and maintainable Configuration Management Database (CMDB).
Why is the Answer A. Common Services Data Model (CSDM)?The statements in the question directly align with the objectives of CSDM:
"A standard and shared set of service-related definitions across ServiceNow products and platform that will enable and support true service level reporting." CSDM provides a structured framework toalign services, applications, and infrastructurein a way that supports consistent reporting and governance.
It enablesaccurate service reportingby defining standardized relationships between services, applications, and technical components in the CMDB.
"A CMDB framework across our products and platform that will enable and support multiple configuration strategies." CSDM provides astructured CMDB frameworkthat definesbest practices for data organization and relationships within the CMDB.
It supports multiple configuration strategies, such asapplication-centric, service-centric, and infrastructure- centric approaches.
B: Information Technology Service Management (ITSM):
ITSM refers toprocesses for managing IT services, such as Incident, Problem, Change, and Service Request Management.
While ITSM benefits from CSDM, itdoes not define a structured CMDB frameworklike CSDM does.
C: Configuration Management Database (CMDB):
CMDB is a database that stores configuration items (CIs) and their relationships.
CSDMprovides structure and best practicesfor CMDB but is not the same as CMDB itself.
D: Information Technology Infrastructure Library (ITIL):
ITIL is aset of best practicesfor IT service management.
It provides general guidance onservice management and CMDB usage, butit is not a ServiceNow-specific frameworklike CSDM.
ServiceNow Common Services Data Model (CSDM) Overview:ServiceNow Documentation CSDM and CMDB Best Practices Guide(ServiceNow Community and Knowledge Base) CMDB and ServiceNow Data Model Best Practices Why Not the Other Options?References from the Certified System Administrator (CSA) Official Documentation:CSDM is critical forensuring a structured and governed CMDB, enabling service visibility, and supporting ITSM and ITOM processes effectively.

質問 # 82
What are three security modules often used by the System Administrator? (Choose three.)

• A. Self-Service > My Access
• B. Utilities > Migrate Security
• C. System Security > Access Control (ACL)
• D. System Properties > Security
• E. System Security > High Security Settings
• F. Password Management > Security Questions
• G. System Security > Security

正解：C、D、E

解説：
Reference:
https://docs.servicenow.com/bundle/rome-platform-administration/page/administer/security/reference/r_GeneralS

質問 # 83
A new Service Desk employee in Latin America complains that the create dates and times are incorrect on their Incident list. What would you suggest to fix this issue?

• A. Have them clear their cache.
• B. Recommend they use Chrome, instead of Explorer.
• C. Have them use the gear icon to set the employee's time zone.
• D. Have them correct the time zone on their computer.
• E. Use the system properties to correct the instance's time zone.

正解：C

解説：
Reference:If anew Service Desk employee in Latin Americanotices incorrectcreate dates and timesin theirIncident list, it is most likely due to a mismatch between theirpersonal time zone settings and the system's time zone settings.
Why is the Correct Answer "Have them use the gear icon to set the employee's time zone"?ServiceNow allows each user to set their personal time zone:
Users can update theirtime zonethrough theSettings (gear icon) > Preferences > Time zoneoption in the top- right corner of their instance.
Time zones in ServiceNow affect date/time fields:
If the user's personal time zone is incorrect, all timestamps (e.g.,created, updated, resolved times) may appear incorrect.
Instance-level vs. User-level time zones:
The ServiceNowinstance has a default time zone(set in System Properties).
However, individual users can override this setting usingtheir profile preferences.
Why Not the Other Options?A. Have them clear their cache:Clearing cache refreshes stored data butdoes not affect time zone settings.
C: Recommend they use Chrome instead of Explorer:Browser choicedoes not impact time zone settingsin ServiceNow.
D: Use the system properties to correct the instance's time zone:This would change theentire instance'stime zone for all users, which isnot necessaryin this case.
E: Have them correct the time zone on their computer:While this might help in some applications,ServiceNow uses the user's profile settings for time zone calculations, not the local computer settings.
References from the Certified System Administrator (CSA) Official Documentation:How to Set User Preferences in ServiceNow:ServiceNow Docs Time Zone Management in ServiceNow:Knowledge Base By setting theirpersonal time zonein their user settings, the Service Desk employee will seecorrect timestampswithout affecting other users.

質問 # 84
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