Refund and Returns Policy
Thank you for choosing Learn.Creativals.com We strive to provide quality courses and services to our users. If, for any reason, you are not satisfied with your purchase, we are here to help.
1. Refund Policy
1.1 Refund Eligibility
To be eligible for a refund, you must meet the following criteria:
- You have purchased a course on Learn.Creativals.com
- Your refund request is made within 30 days from the date of purchase.
1.2 Refund Process
To request a refund, please contact our customer support team at support@creativals.com. Provide your name, email address, course details, and reason for the refund. We will review your request and process it within 7 days.
1.3 Refund Exceptions
Refunds will not be granted in the following situations:
- If you have violated our Terms and Conditions.
- If the refund request is made after the specified refund period.
- If you have accessed a significant portion of the course content.
2. Returns Policy
2.1 Course Materials
As our courses are primarily digital, there is generally no need for returns of physical items. However, if you have purchased any physical materials associated with a course, please contact our customer support team to discuss the return process.
2.2 Process for Returns
If applicable, our team will provide instructions on how to return physical materials. Please ensure that the items are returned in their original condition.
3. Contact Information
If you have any questions about our Refund and Returns Policy, please contact us at:
Email: support@creativals.com
4. Changes to the Refund and Returns Policy
Learn.Creativals.com reserves the right to update or modify this Refund and Returns Policy at any time. Any changes will be effective immediately and communicated on this page.
Note: This Refund and Returns Policy should be read in conjunction with our Terms and Conditions and Privacy Policy.
